Privacy Policy

Last Updated: August 24, 2026

This Privacy Policy describes how Viteri USA Corp. (“Viteri,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit milenaviteri.com (the “Site”), purchase our products, use our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, or another individual whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully to understand how we collect, use, disclose, and otherwise process your personal information. Your rights regarding your personal information may vary depending on where you live.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, technologies, services, or for operational, legal, or regulatory reasons. When we update this Privacy Policy, we will post the revised version on the Site, update the “Last Updated” date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide and improve the Services, fulfill orders, comply with applicable legal obligations, enforce our Terms of Service and other policies, prevent fraud, and protect or defend our Services, rights, customers, and others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly From You

Information that you provide directly to us through the Services may include:

• Contact information, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number, and information relating to your purchases.
• Account information, including information associated with your customer account, if you choose to create one.
• Shopping information, including products you view, add to your cart, or purchase.
• Customer support information, including information you choose to provide when contacting us regarding an order, product, exchange, or other inquiry.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features or Services.

Information We Collect Through Cookies and Similar Technologies

We automatically collect certain information about your interaction with the Services (“Usage Data”).

To do this, we may use cookies, pixels, web beacons, software development kits, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and Services, device and browser information, information about your network connection, IP address, and information regarding your interactions with the Site.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers that assist us in operating our business, such as:

• Shopify, which powers our online store and ecommerce services.
• Payment processors, which process payment information in connection with purchases.
• Shipping and fulfillment providers, which receive information necessary to deliver your order.
• Analytics and technology providers, which help us understand and improve how customers interact with our Site.
• Marketing and advertising partners, which may help us measure advertising performance, communicate with customers, and display relevant advertisements.

When you visit our Site, interact with advertisements, or open or click communications we send, we or third parties we work with may automatically collect certain information using technologies such as cookies, pixels, web beacons, and similar tools.

Information obtained from third parties will be handled in accordance with this Privacy Policy where applicable. Third parties may also process information under their own privacy policies and practices.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our obligations to you, including to:

• Process payments and transactions.
• Process and fulfill orders.
• Arrange shipping and delivery.
• Communicate with you regarding your account, purchases, orders, shipping, exchanges, or other transactions.
• Manage customer accounts where available.
• Provide customer support.
• Facilitate approved exchanges or address eligible order issues.
• Maintain and improve our Site and Services.

Marketing and Advertising

We may use personal information for marketing, advertising, and promotional purposes, including to send marketing communications by email or text message where permitted and to display or measure advertisements for our products on our Site or third-party websites and platforms.

You may opt out of promotional communications as described in the “Your Rights and Choices” section below.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to fraudulent, illegal, malicious, or unauthorized activity and to protect our customers, business, Site, and Services.

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, please contact us.

Communicating With You

We use personal information to respond to inquiries, provide customer support, communicate about orders and transactions, and maintain our customer relationships.

Cookies

Like many websites, we use Cookies and similar technologies to operate and improve our Site and Services, remember certain actions and preferences, perform analytics, understand how customers interact with the Site, and support advertising and marketing activities.

Shopify also uses cookies and similar technologies in connection with the operation of our online store.

We may permit service providers and advertising or marketing partners to use Cookies or similar technologies in connection with our Site.

Most browsers accept Cookies automatically, but you may be able to configure your browser to remove or reject certain Cookies. Blocking Cookies may affect the availability or functionality of certain features of our Site.

Depending on where you live, you may also have additional rights regarding cookies, targeted advertising, or the sale or sharing of personal information.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, provide our Services, fulfill customer orders, comply with legal obligations, or for other purposes described in this Privacy Policy.

This may include disclosure:

• To vendors and service providers that perform services on our behalf, including ecommerce hosting, payment processing, shipping, fulfillment, analytics, technology, customer support, and cloud services.
• To Shopify in connection with operating our online store.
• To payment processors to complete transactions.
• To shipping carriers and fulfillment providers to deliver orders.
• To marketing and advertising partners where permitted by applicable law.
• When you direct us, request that we disclose information, or otherwise consent to disclosure.
• In connection with a merger, acquisition, financing, sale, restructuring, bankruptcy, or other business transaction.
• When necessary to comply with applicable law, legal process, court orders, subpoenas, or governmental requests.
• When reasonably necessary to enforce our Terms of Service or other policies or to protect the rights, property, security, or safety of Viteri, our customers, or others.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

Certain Services may allow customers to submit reviews, comments, or other user-generated content.

If you choose to submit content to a public area of our Site or Services, that information may be publicly visible and accessible by others.

Please consider carefully what information you choose to make publicly available. We cannot control how third parties may use information that you voluntarily make public.

Third-Party Websites and Links

Our Site may contain links to websites, social media platforms, or other online services operated by third parties.

If you follow a link to a website or platform that is not controlled by Viteri, that third party’s privacy policy and practices will apply.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms. The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can review the request and take appropriate action.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under the applicable legal age for such activities.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information. However, no method of electronic transmission, storage, or security is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to maintain customer accounts where applicable, provide Services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know

You may have the right to request access to personal information we maintain about you, including information regarding how we use or disclose it.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred where required by applicable law.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on applicable law, you may have the right to opt out of certain processing considered the “sale” or “sharing” of personal information or processing for targeted advertising.

Where legally required and technically supported, we may recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.

Sensitive Personal Information

Where applicable, you may have rights regarding the use or disclosure of sensitive personal information.

Restriction of Processing

Where applicable, you may have the right to request that we restrict certain processing of your personal information.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

Appeals

Where provided by applicable law, you may have the right to appeal a decision we make regarding a privacy request.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our marketing emails.

Where applicable, you may opt out of promotional text messages using the instructions provided in those messages.

Even if you opt out of marketing communications, we may continue sending non-promotional communications necessary to service your account or orders, including order confirmations, shipping updates, and customer-service communications.

Exercising Your Rights

You may exercise applicable privacy rights through options provided on our Site or by contacting us using the contact information described below.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before completing certain requests. Where permitted by law, you may also designate an authorized agent to submit a request on your behalf, subject to appropriate verification.

We will respond to valid privacy requests within the timeframe required by applicable law.

Complaints

If you have concerns or complaints regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you live, you may also have the right to appeal our response or lodge a complaint with an applicable data protection or privacy authority.

International Users

Your personal information may be transferred, stored, or processed in countries outside the country where you live, including the United States, and may be processed by Shopify and other service providers operating in various jurisdictions.

Where applicable law requires safeguards for international transfers of personal information, we or our applicable service providers will use legally recognized transfer mechanisms or other safeguards as required.

Nothing in this Privacy Policy is intended to limit privacy rights that cannot legally be waived under applicable law.

Contact

If you have questions about this Privacy Policy or our privacy practices, or would like to exercise privacy rights available to you, please contact:

Viteri USA Corp.
Website: milenaviteri.com

You may contact us using the contact information or contact form provided on our Site.

By using our Site and Services, you acknowledge that you have had the opportunity to review this Privacy Policy.